We are sorry to hear that you had received a damaged box. Our apologies. Please, send us an e-mail with a photo of the damaged box to: support@a-catchers.com. We will quickly resolve the issue and provide you with a suitable solution.
Frequently Asked Questions
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I received a damaged box, what to do?
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How can I track my box?
After your box is dispatched, you will receive an email with a track and trace code to follow your package. To prevent your A Catchers package return, we advise you to be present at home during the indicated delivery times.
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What are the shipping costs?
For the members, the shipping is free. For the non-members in the Netherlands, the shipping costs are € 6,75. For shipments within Europe, the shipping costs are € 13.
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Where do you ship to?
We ship in the Netherlands and within Europe. For shipments outside the Netherlands, we charge shipping costs.
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What are the available shipping methods?
We securely ship via PostNL.
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When exactly will I receive my box every quarter?
We deliver the boxes at the end of each quarter. The delivery may slightly vary during the holiday periods.
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What is the A Catchers box?
The A Catchers box is a jewelry subscription box with a story. Each box comes with its own theme. Because of the changing theme each edition you will discover a different unique side of yourself. Besides the jewelry you also receive inspiration cards and more fun extra’s. A new box comes every six months.
