Privacy statement

A-Catchers respects the privacy of anyone whose personal information is processed by A-Catchers, which also includes the personal information of visitors and users of this website. A-Catchers believes that handling personal information with care is of great importance. A-Catchers will process your personal information in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016).

A-Catchers processes personal information which you yourself provide to A-Catchers, such as during:

  • Contact by telephone or mail;
  • The conclusion of an agreement with A-Catchers using this website pertaining to the delivery of products;
  • The sending of a message using the contact form on this website;
  • The creation of, logging in to and the use of any account on this website;
  • The use of this website to subscribe in order to receive newsletters.

The personal information which you provide to A-Catchers is only processed for the purposes for which you have provided it and further as described in this privacy policy.

In the context of the execution of an agreement concluded between you and A-Catchers, the personal information provided by you may be shared with third parties who are involved in the execution of the agreement in question, such as a transport company designated by A-Catchers to delivered products to you, but also an online payment provided for the payment using the web shop of A-Catchers.

If you have subscribed to receive newsletters, then your e-mail address is used to be able to send you the requested newsletters. You can unsubscribe for further reception of newsletters in the way indicated in the newsletters in question.

Abovementioned processing of personal information is permitted pursuant to the law based on the fact that you have given implicit or explicit permission for it, or based on the fact that the processing is necessary to execute an agreement concluded between you and A-Catchers. In this context, “agreement” needs to be construed in a broad sense. For example, subscribing to receive newsletters and creating an account on this website is also considered to be an “agreement”.

In addition, A-Catchers processes personal information on the so-called legal basis “legitimate interests”. Legitimate interests is meant to be understood as detecting (attempts to) unlawful and/or punishable conduct directed towards A-Catchers or third parties, for example in relation to the use of this website. Furthermore, legitimate interests is also meant to be understood as the processing (which also includes saving) of your personal information by the hosting provider of A-Catchers, in order to be able to exploit this website and the e-mail facilities of A-Catchers and the operator of the accounting/administration program used by A-Catchers; the operator of that software receives personal information in an automated way through the accounting/administration program to the extent that this is necessary in the context of the administration and accounting of A-Catchers. A-Catchers also works with an external web developer, who, to the extent necessary or inevitable, could acquire access to the personal information given by you through the website.

Under all circumstances, the rule applies that only employees of A-Catchers authorised to do so have access to your personal information and only to the extent that this is necessary to execute the tasks assigned to them. This also applies to third parties to whom A-Catchers provides personal information as set out above. Under no circumstance will A-Catchers sell your personal information. The persons falling under the responsibility of A-Catchers, as well as third parties made use of by A-Catchers, are obligated to respect the confidentiality of your personal information. To the extent that A-Catchers outsources the processing of personal information to a third party, A-Catchers will take the necessary steps to guarantee that your personal information is sufficiently protected. Such steps include, if and to the extent that this is required by law, the use of a processing agreement with such recipients in order to ensure that they take the same or similar technical and organisational measures as A-Catchers, to ensure that your personal information is sufficiently protected.

Cookies used by A-Catchers

A-Catchers uses functional and analytical cookies on this website. A cookie is a small text file which is saved in the browser of your device when you visit this website. Cookies with only a technical functionality (functional cookies) ensure that this website functions properly and that, for example, your preferences are remembered. These cookies are also used to make sure this website functions properly and to be able to optimise it.

A-Catchers collects information using analytical cookies for research in order to acquire a better understanding in the use of this website by its visitors. In that context, A-Catchers makes use of Google Analytics to help analyse in what way this website is used by collecting logbook data and visitor behaviour on this website in anonymised form. However, the IP address of the visitors is masked, a processing agreement is concluded with Google and no data is sent for additional Google services.

You can prevent or limit the use of cookies by selecting the correct settings in the internet browser. If you limit the use of cookies, then it might be possible that functionalities of this website cannot be optimally utilised.

Your rights

You have the right to submit a request to A-Catchers for inspection, deletion and rectification of your personal information, as well as for limitation of the processing relevant to you. Furthermore, you have the right to object against the processing and you have the right to data portability. This means that you can submit a request to A-Catchers to send your personal information which A-Catchers processes to you or to an organisation specified by you in a computer file.

To the extent that the processing of personal information is based on permission acquired from you, you have the right to revoke this permission at all times, without this affecting the lawfulness of processing on the basis of the permission prior to the revocation.

You have the right to file a complaint with the Dutch Data Protection Authority, or in the event that you reside in a country other than the Netherlands, the supervisory authority in that country.

Storing personal information

Personal information is only stored by A-Catchers for as long as this is necessary considering the purposes for which it was acquired. A-Catchers takes suitable technical and organisational measures in order to secure personal information against loss and against any form of unlawful processing. These measures guarantee, taking into account the state of the art and costs of execution, a suitable security level considering the risks involved with the processing and the nature of the personal information to be protected. The measures are also intended to prevent unnecessary processing of personal information.

Contact

For questions about this privacy policy or questions or complaints about the processing of your personal information by A-Catchers, you can contact A-Catchers. A-Catchers will gladly help you if you have questions or complaints about the processing of your personal information by A-Catchers or if you want to change or delete your personal information.